Unfortunately BP Australia have moved away from the physical BP Gift cards to digital BP Gift cards and there are some of the Dealer Groups that have systems that are unable to accept the digital cards, which at this point in time all of the sites within our AA Holdings Dealer Network are unable to sell or accept the digital gift cards. called, sent e-mailsĪ week later, this is the response I got from BPīP Corporate Head Office have forwarded us the feedback that you have provided to them regarding your recent visit to the BP **** site and your disappointment in not being able to use your BP Digital Gift Card. went to at least 5 different BP stations all with web site advising that gift card are exceptedģ. had to send another online fuel card from Ampol and no issues at all but the person who was in desperate need of fuelling up was rather distressedĢ. receiver could not find any BP station to except the card, using more fuel driving from stations to stationĤ. gifted the BP Gift card with value of $100 to someone in need of desperate financial assistanceĢ. Crap service from an overseas call centre, for overpriced fuel.ġ. After being with BP for 12 years and spending several hundred thousand a year, I will happily take my money elsewhere. I will be going to the ombudsman with this. Still waiting to speak to someone who cares/ can help get our money back. Try to get through to 'customer service'. Read more nsult to injury, they take an extra $10,000 out of my account above what we owed on the account.

After I emailed a complaint about lack of service and customer care, within an hour, BAM, account suspended, please apply again in 12 months!! THEN to add i. They were only interested in reinstating the account if there was fraud or a stolen bank account involved. However, even though the account was fully paid manually, on the due date for the month, they couldn't/wouldn't do anything apart from read from a script about policy, to actually help rectify the issue. Our account was 'temporarily locked' due to a simple human error (mine, I own it).

Bpmer app trouble shoot